Google Is Offering To Replace Broken Nexus 5 Smartphones For Free

Breaking your smartphone is a terrible experience. That’s especially true when your phone is fairly new. For some lucky Nexus 5 owners, a broken phone can be easily replaced at no cost. As Robert Sorokanich reports for Gizmodo, Google is offering to replace any broken Nexus 5 handsets for free, regardless of how the device was broken.

Google is calling this offer a “special exception” that’s only available to US customers. There’s been no word on why Google is willing to replace broken smartphones and they’ve actually been pretty quiet about the offer.

There are a couple of qualifiers to the deal. First, users must have bought their Nexus 5 through the Google Play Store. Those who have broken their device can then call Google to order a refurbished but otherwise new smartphone. Your credit card will be charged the full price for the replacement phone, but will be refunded once Google has received your broken phone.

The number to call is (855) 836- 3987.

Motorola and HTC have also offered free phone replacement deals in the past. Often, it’s a way to clear out back inventory for older devices. The Nexus 5 is in no way old, but it has been on the market for nearly a year, which means Google is likely trying to clear room for the next model.

If you qualify, this is an excellent opportunity to avoid having to either use a broken smartphone, or pay full price for a new one.

If you have a broken smartphone that doesn’t qualify for a free replacement, Geek Rescue is here to help. Call us at 918-369-4335.

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